Accessibility Statement

Last updated: January 5, 2026

Commitment to Accessibility

Universal Clarity is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website and services are accessible to all users, regardless of ability.

This accessibility statement applies to the Universal Clarity website and services, in compliance with:

  • EU Web Accessibility Directive (2016/2102)
  • EN 301 549 - European standard for ICT accessibility
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act

Conformance Status

Partially Conformant

The Universal Clarity website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to achieve full conformance and regularly audit our website to identify and fix accessibility issues.

Measures to Support Accessibility

Universal Clarity takes the following measures to ensure accessibility:

  • Include accessibility throughout our internal policies and mission statement
  • Integrate accessibility into our procurement and development practices
  • Appoint an accessibility officer responsible for compliance
  • Provide continual accessibility training for our staff
  • Assign clear accessibility goals and responsibilities
  • Employ formal accessibility quality assurance methods
  • Conduct regular accessibility audits and testing
  • Include people with disabilities in our user testing

Accessibility Features

Our website includes the following accessibility features:

Keyboard Navigation

All interactive elements are accessible via keyboard using Tab, Enter, and arrow keys

Screen Reader Support

Semantic HTML and ARIA labels for assistive technology compatibility

Color Contrast

Minimum 4.5:1 contrast ratio for normal text, 3:1 for large text

Resizable Text

Text can be resized up to 200% without loss of content or functionality

Alternative Text

All images include descriptive alt text for screen readers

Clear Navigation

Consistent navigation structure and skip links to main content

Known Limitations

Areas for Improvement

Despite our best efforts, some areas of our website may not yet be fully accessible. We are aware of the following limitations:

  • Some third-party embedded content may not be fully accessible
  • Certain complex data visualizations may require alternative formats
  • Some PDF documents may not be fully tagged for screen readers
  • Video content may not yet have complete captions or audio descriptions

We are actively working to address these limitations. If you encounter any accessibility barriers, please contact us using the information below.

Compatible Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
  • Speech Recognition: Dragon NaturallySpeaking, Windows Speech Recognition
  • Screen Magnifiers: ZoomText, MAGic, Windows Magnifier
  • Browsers: Latest versions of Chrome, Firefox, Safari, Edge

Assessment Approach

Universal Clarity assessed the accessibility of this website using the following methods:

  • Self-evaluation: Internal accessibility audits by our development team
  • External evaluation: Third-party accessibility consultants and auditors
  • Automated testing: Tools such as axe, WAVE, and Lighthouse
  • Manual testing: Keyboard navigation, screen reader testing, and color contrast analysis
  • User testing: Feedback from users with disabilities

Feedback and Contact Information

We welcome your feedback on the accessibility of Universal Clarity. Please let us know if you encounter accessibility barriers:

Phone

+44 (0) 20 1234 5678

Accessibility Officer

Sarah Mitchell, Chief Accessibility Officer

We aim to respond to accessibility feedback within 5 business days and to provide a resolution within 10 business days.

Enforcement Procedure (EU)

If you are not satisfied with our response to your accessibility complaint, you have the right to contact your national enforcement body. For EU residents:

  • UK: Equality and Human Rights Commission (EHRC)
  • Ireland: National Disability Authority (NDA)
  • Germany: Federal Ministry of Labour and Social Affairs
  • France: Défenseur des Droits

You can find your national enforcement body at the European Commission website.

Technical Specifications

Accessibility of Universal Clarity relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • WAI-ARIA (Accessible Rich Internet Applications)
  • CSS3
  • JavaScript (with graceful degradation)

These technologies are relied upon for conformance with the accessibility standards used.

Formal Approval

This Accessibility Statement was approved on January 5, 2026 by:

Sarah Mitchell

Chief Accessibility Officer

Universal Clarity

Review and Updates

This accessibility statement was last reviewed on January 5, 2026. We review and update this statement regularly to reflect changes to our website and accessibility improvements. The statement will be reviewed at least annually or when significant changes are made to the website.